What is it?
Drain Surgeons UK’s emptying service keeps your septic tank or cesspit free of blockage, eliminates the risk of overflow, and prevents costly damage to your sewage system and the environment.
Our expert team uses a combination of powerful vacuumation and tankering equipment to empty tanks and pits efficiently and responsibly.
With a large fleet of vehicles in different sizes, no location, no size of septic tank or cesspit, and no type of waste is too difficult for us to access and manage.
What’s more, we’re able to transport and dispose of effluent safely and ethically at a licenced treatment facility.
Why choose us?
- Unrivalled experience
We’re proud to be registered waste handlers, and have been given this status based on our knowledge and experience of waste management. Plus, we’ve invested in innovative technology to collect and dispose of waste safely and ethically.
- Unmatched flexibility
No matter how distant, rural or hard-to-reach your property is, no matter what waste you’re disposing of, and no matter how much of it there is, we can help. Our tankers can hold 1,000, 2,000 or 3,000 gallons of capacity; perfect for every instance. - Understanding for your complete peace of mind
We understand that your home or business is your livelihood, and work hard to cause minimal disruption during the emptying process. You can rest assured we’ll leave your premises exactly as we found it – just without the waste, of course!
Call a member of our team 24/7 on 0118 336 0084 or 020 7099 6292
- 24/7 Service
- Experience & Expertise
- Competitive Quotations
- Quality, Guaranteed
I can't recommend Drain Surgeons highly enough. Stuart and Bee were brilliant! We moved house 2 weeks ago and had already had 2 other drain companies and 3 visits to try and sort out a blockage with no Luck. Stuart and Bee took the time to explain what they would do and answered all our questions. They removed the blockage completely and identified an issue in the pipe that we were able to see by camera They were very Knowledgeable, professional, neat and tidy, but above all they sorted out the blockage and then made sure we were absolutely happy before they left. The will also be coming back to sort out the problem causing the blockage.....!
Susie Tritton
14:19 20 Nov 20
Jack and Bee came late to near Newbury on a dark, rainy Saturday night no more than an hour after we called. They were very professional, extremely courteous and couldn't have been more helpful. They sorted out the problem quickly and then spent extra time to look at what had caused the problem and how to stop it happening again. would recommend with no hesitation. Thanks guys!
Lisa Doyne
20:30 14 Nov 20
I've just had our three septic tanks pumped out by your driver Lee and would like to say how very pleased I am with your service. You let me know what time he was coming and he turned up pretty much on the dot, his work was very clean, tidy and professional ! Will definitely be using you again.
Paul E
16:03 30 Oct 20
The only cess ppit operator with a small lorry designed for narrow lanes. The driver was excellent and squeezed through the tiniest of gaps. Very friendly and efficient. Well done
Steve Drewe
13:58 23 Oct 20
A first class service!! A true example of how work like this should be done.From the project manager Stuart to the engineers, Dave and Ollie nothing was to much to ensure customer satisfaction. All of them know what they are doing and they are an extremely friendly and good humoured bunch. We would definitely recommend them and the Drain Surgeons team in the future.
marc hughan
11:32 21 Oct 20
Great service.Lee,the operative was very friendly and helpful,and did a great job.(Not least of which was backing the big tanker up a narrow cul-de-sac!) Highly recommended.
John Phaff
11:44 15 Oct 20
My tenant uses Drain Surgeons for regular emptying of the septic tank, on the last visit they reported that the two manhole covers were damaged / missing and didn’t have proper frames installed. As an overseas landlord it was extremely helpful to be provided with a written report containing clearly labeled photographs of the areas of concern and a fixed price which seemed very reasonable.I authorized the work and asked for the earliest opening in the schedule, when i followed up a couple of days later I was informed the work had already been carried out and was emailed a report of the repairs again with detailed photographs and no changes to the fixed price.I am extremely happy with the service, the quality of workmanship, the no hassle way Drain Surgeons coordinated with my tenant, and the interaction with the head office manager Luke, who dealt with everything, and once complete, provided various options for payment, which again was much appreciated being an overseas client.I will definitely use Drain Surgeons again if the need arises and would have no hesitation recommending them to anyone looking for their services.Phil Kirby
Phil Kirby
06:48 03 Oct 20
Stuart Taylor
19:07 29 Sep 20
Great company. Had two previous contractors attend to look at a big drainage issue affecting more than one property. Jack attended within one day and was on site to clear the issue within an hour, when previous contractors were there for hours with no luck! Big thank you!
Dan Hind
16:53 11 Jul 20
Excellent Customer service, did have few problems engineer Tom was a bit inexperienced but Paul come to the rescue and saved the day, excellent job. Office staff very friendly. Would use again.
chelle L
11:22 17 Jun 20
We were lucky enough to have George attend to replace a manhole cover for us. He did a really great job and was so patient with my son who (from a safe distance) talked at him non-stop while he was completing the work!After George left, our son, said it was really nice to talk to someone new. He's been craving interaction since lockdown started and George was so good listening and chatting with him. He's a credit to a an extremely helpful, efficient company. An absolute gent!
Rob Jarvis
14:40 15 Jun 20
Thank you very much Drain Surgeons. After some initial confusion as to the reason I called you, you came up trumps and provided me with a good technical survey and a thorough understanding of the nature of my problem with underground water and, most important, a solution
Anne Thorne
13:18 20 May 20
Arrived on exact time quoted.Steve , the operator was extremely friendly and informative .He guided me through all procedure, explaining every detail.Worked in a very methodical / clean manner .I will definitely use this Company in the future.HIGHLY RECOMMENDED.
Tony ak
14:13 11 May 20
Reported my blocked drain at about 2am and by 7:30am had an email offering help to come on the same day!Fixed pricing mentioned up front for specific services.Great service from their friendly engineer Paul.Got the issue sorted very quickly... Which turned out to all be caused by a toothbrush (not one of ours)Highly recommended for drain/waste pipe unblockage.Thanks!-Jed
Jed Anderson
14:37 15 Apr 20
Just had an engineer ( Paul ) come to our property to look into our Drains. He was very friendly, prompt and went through everything as the work was being done so we always knew what was going on. I would highly recommend this company.
Jemma White
12:24 31 Mar 20
Great service, never fails.
Iza Misztal
21:40 29 Mar 20
Fabulous speedy professional service happy to have such a team to call on
Looking on the lighter side of life
15:45 27 Mar 20
I used Drain Surgeons for the first time this year in February to empty my tank, Customer service on the phone was perfect, the website is comprehensive, detailed and very lrofessional, i really liked the text message that was sent to me about an hour before the engineer arrived, Stuart Taylor did the job- fantastic young man, polite , engaging, clean and very thorough with the tank, this is my favourite company by far and perfectly reasonable fees for the job they have to do, it’s thumbs up from me, a big thank you to an honest and reputable company. I Jolly.
Isabelle Jolly
15:25 27 Mar 20
Outstanding service from the first call to book the job with Roxy to a heads up call from Steve the driver to say when he would arrive and confirm directions. Came when they said they would; did the job; quick, tidy and efficient. There is another company much closer to us (between Rowstock and Wantage) but for speed, service, reliability and efficiency I would recommend Drain Surgeons every time.
Dom McKenna
11:09 24 Mar 20
Called about a block drain at my home on a Saturday morning they arrived that afternoon. Kept to the quoted price and Nick did a great job, very professional, and left everything clean and tidy. He explained what he had done and gave good advice on what to do in future. Would highly recommend this company.
Neil Freeman
17:25 21 Mar 20
7am Sunday morning, drains blocked! Only Drain Surgeons were prepared to respond and the job was completed by midday. Prompt and efficient service, good price. Will definitely be first call for any drain issues in future.
Martin Dowthwaite
16:06 29 Feb 20
Drain Surgeons came within 2 days of my call. They are very efficient and courteous too.
sarah squires
16:23 28 Feb 20
They did a good job and were helpful on the phone. Driver was a nice bloke too.
FPSD
10:23 28 Feb 20
Wonderful service, quick, easy, value for money, will definitely use again and again for our regular cesspit empty
Christine Saul
10:08 28 Feb 20
Friendly, helpful staff and the job was done quickly and professionally. Would recommend.
Charlotte Jones
11:39 26 Feb 20
From the registration plates on the vehicles to the attitude of the operatives Drain Surgeons are 100% focused on delivering (or should that be removing) what the customer needs. Informative, professional, tidy, and making sure that the job gets done. Our tanks had not been emptied for at least 35 years, but probably not for 60+, and were jammed full. The 1st tanker was one of the smaller vehicles, but enough was eventually sucked away for the drains to no longer back up. The second vehicle was bigger, and we spent some time just trying to get up close to the building, even before work began. The guys spent as much time as was needed to get the job done, with no time watching, and persevered when things looked difficult. They gave good advise, and will be on our regular call back list for sure. Well done and thanks. D and K
Dicky Woollard
08:08 04 Feb 20
Absolute heroes! Gave me great, free and honest advice and saved me hundreds!
Tom Cullingham
17:01 30 Jan 20
Very impressed with the speed, effectiveness and price of this company, thoroughly recommended. Adrian and Stuart did a splendid job in nasty conditions. Will go straight to them again if the need arises.
Hazel Langford
15:57 30 Jan 20
First time we have used them, fast service, efficient, professional helpful and knowledgeable, will definitely use again.
Adam McInnes
14:41 29 Jan 20
Did a quick, no nonsense job on a blocked drain. Arrived on the same day as booked. Recommended!
dan webber
12:17 29 Jan 20
Highly recommended. The driver arrived on site promptly, and was very efficient and helpful. The service was good value for money. Will definitely use again
Peter Wilkinson
12:43 24 Jan 20
Great service, driver was courteous and efficient.
mark goodwin
10:05 17 Jan 20
Great service, very prompt and wonderful followup reminder service so I don't have to keep chasing this task.
Sam Sethi
16:31 16 Jan 20
On time, friendly, efficient service and completed at the agreed price.
Peter Devereux
07:12 16 Jan 20
Rand the company at 11am, they had an engineer out to me by 4pm. It was a nasty blockage but quickly identified using their fancy camera equipment, and quickly unblocked. Very good service, highly satisfied.
Malcolm Kemp
15:32 15 Jan 20
Excellent service, quick to respond and attend, professional staff, problem solved immediately, EFFICIENT, value for money!
Mark Wklliams
12:34 18 Dec 19
Fantastic quick service
Kim Parker
07:58 09 Dec 19
Fantastic service, would definitely use them again if we had another emergency. Got to us quickly and left us running free and clear in less than an hour. Many thanks.
Stephen Chown
11:47 08 Dec 19
I've used them for several years now for clearing drains and our biotank and I can unequivocally recommend them - good service, nice guys, and competitive pricing too.
Douglas Bonthrone
16:23 06 Dec 19
Great service, very responsive, friendly team, problem sorted quickly. Would happily use again if ever needed.
Amy Fradgley
20:47 30 Nov 19
Very professional and quick. Knowledgeable about the system we have installed and suggested a fix beyond what he was capable of doing. Will definitely use this service again.
Charlotte Ward
10:04 12 Nov 19
Nice quick efficient service as always,had an overflowing sewage,drain surgeons came out to empty in very short period of time,thank you
Adrian Knowles
10:37 10 Nov 19
Living on a pedestrian only island in the river Thames it can be hard to get services such as septic tanks emptied. Luckily as a community we were able to hire Drain Surgeons who were able to run very long pipes over the bridge and to empty our tanks. Pipes would easily have had to be 500 meters in length so not an easy job. Very happy with the service. Thanks!
Wayne Hoath
09:56 08 Nov 19
We have used Drain Surgeons twice in our business and each time the service was excellent, they were there when they said they would be, they explained what they would do and made sure we were happy with the level of work that was carried out, only charging for work that needed to be done with total communication from the beginning to the end, very professional and friendly staff always very happy to answer questions, would highly recommend, excellent service.
Cemile Ozgu
21:33 07 Nov 19
Quick and prompt service, thank you!
Grange The
15:56 31 Oct 19
Had the drain surgeons team out to help with a septic tank failure the team is second to none very helpful professional good clean equipment a very pleasant company and team to deal with thank you all at drain surgeons
Michael Davies
08:50 19 Oct 19
