What is it?
Drain Surgeons UK’s emptying service keeps your septic tank or cesspit free of blockage, eliminates the risk of overflow, and prevents costly damage to your sewage system and the environment.
Our expert team uses a combination of powerful vacuumation and tankering equipment to empty tanks and pits efficiently and responsibly.
With a large fleet of vehicles in different sizes, no location, no size of septic tank or cesspit, and no type of waste is too difficult for us to access and manage.
What’s more, we’re able to transport and dispose of effluent safely and ethically at a licenced treatment facility.
Why choose us?
- Unrivalled experience
We’re proud to be registered waste handlers, and have been given this status based on our knowledge and experience of waste management. Plus, we’ve invested in innovative technology to collect and dispose of waste safely and ethically.
- Unmatched flexibility
No matter how distant, rural or hard-to-reach your property is, no matter what waste you’re disposing of, and no matter how much of it there is, we can help. Our tankers can hold 1,000, 2,000 or 3,000 gallons of capacity; perfect for every instance. - Understanding for your complete peace of mind
We understand that your home or business is your livelihood, and work hard to cause minimal disruption during the emptying process. You can rest assured we’ll leave your premises exactly as we found it – just without the waste, of course!
Call a member of our team 24/7 on 0118 336 0084 or 020 7099 6292
- 24/7 Service
- Experience & Expertise
- Competitive Quotations
- Quality, Guaranteed
Outstanding Service from Start to FinishI contacted Drain Surgeons today at 5:20 PM after leaving a Google review, and was quickly greeted by a lovely lady named Flo. From the very first moment, she showed nothing but kindness, professionalism, and efficiency. Within 45 minutes, an engineer called Lucas was already on-site—unbelievable response time!A payment promise was arranged quickly, and the service was excellent value for money. The engineer Lucas who attended was not only highly competent but also an absolute gentleman. He ensured the issue was fully resolved before leaving, all within a three-hour window.Flo and the team at Drain Surgeons made what could have been a stressful situation seamless and reassuring. I would highly recommend this company to anyone in need of reliable, fast, and courteous drain unblocking services in Reading. Five stars!
Dilveer Ghosal
21:27 30 May 25
Tony provides a first class service. He was ever so helpful in explaining how the block likely occurred, working with enthusiasm, professionally and is an ambassador to the company he works for. Polite and courteous at all times, Tony was simply fantastic.
Andy Parker
07:59 16 May 25
Outstanding service, even on a Sunday and during an urgent situation. They arrived within an hour and resolved the issue quickly and efficiently. Highly recommend for their prompt and reliable support
Gokhan Altan
19:40 04 May 25
my kitchen waste pipe was blocked, called them within 30 minutes Engineer Victor Revadavia came, and fixed problem. he is so kind, and helpful. definitely recommended.
Semih OZER
15:35 23 Apr 25
I had a blocked drain from the kitchen and a Man named Tony came round to unblock it. I have had an issue 4 times over the last 10 years and had other companies out to fix it but they didn’t do a great job, but Tony has done a better job then any of the previous visits from other companies, I watched him in and throughout and he has drained and cleaned the pipes to the best I have ever seen, the amount of build of grease and oil and whatever stuff that he cleaned out was amazing, a stand up chap, great work ethic, will definitely be using your company in the future.
Benjamin Cummins
10:55 16 Apr 25
Monday evening external drain blocked, flowing onto patio. Engineer Tony Murrell came. After some initial investigations and testing, together we located the neighbour as the drain access. Then Tony was able to swiftly clear the blockage, which we subsequently, successfully flushed through. All good. Cause was identified as probably due to a relocated drain access point, which resulted in a pipe diameter change, so a place for debris to dwell. Check the rest of the drain, looked in great condition, as we have water softener.Good discussions together throughout.Thank you Drain Surgeons!
Richard Butcher
16:29 05 Apr 25
Douglas Mitchell
09:42 30 Mar 25
Faultless service.
Patterdale Farm
13:18 25 Mar 25
Fantastic service from my initial call to explain the issue to when Tony turned up first thing the following morning to fix the issue. A pleasure to deal with
Greg Harris
11:08 19 Mar 25
Ghsfoor abdul
Ghafoor
10:23 04 Mar 25
The response to my initial enquiry was very good. The engineer Tony was very informative and helpful. He did an excellent job explaining what was happening. Very happy with the company and have now agreed to carry on with the suggested work.
Mike Ford
19:08 27 Feb 25
Amazing job had many people out for my blocked toiletLucas did a great job 100% recommend
Amber W
20:43 24 Feb 25
Excellent service. Highly recommended.
Neal Dougan
17:04 19 Feb 25
Had a slow draining kitchen sink and Flo explained how they would go about finding and removing the problem and how the pricing worked. She made sure I had enough time to move things so that the team would have the access they needed. Lukasz arrived on time and we talked through the issue and he systematically checked and cleared all the pipes, explaining everything as he went, until he found and removed the problem. He also cleaned everything down before he left. I can highly recommend the team.
Stephanie Smith
17:14 14 Feb 25
Great, quick and professional service. Highly recommend.
Ashley Grey
14:18 08 Jan 25
Customer of Drainsurgeons for about six years during which time I have found the staff friendly and helpful. I have been struggling with Parkinsons Disease during that time and have been most impressed by the service provided - emptying a large cesspool.
Peter Wiltshire
18:58 06 Nov 24
Quick response time, dealt with the problem easily. Lukasz was really friendly and professional. Great customer service from Olly with turning it around for us quickly.
Sarah Thomson
18:26 25 Oct 24
I would certainly recommend this company.We needed a septic tank emptying. They came very promptly and did the job efficiently and without fuss.
Tom Berman
11:22 23 Oct 24
First class service. Monika was quick to respond our needs and the onsite service provided was second to none.
Robert Cable
09:54 18 Oct 24
Would 100% recommend.After being messed about by another firm I came across Drain Surgeons on Monday evening, contacted them and got an emergency job booked in for draining of our septic tank.John arrived at 9am the following morning and promptly got on with the task at hand cleared the tank and unblocked a drain.We do usually use another company for our empties every 18 months - they were unavailable to help, they are a good firm too, but for the excellent communication, prompt arrival and how quickly the job was done I'll be using Drain Surgeons in the future for my empties of our tank.Thanks again.
Hannah Brown
09:07 15 Oct 24
Simon Jones
08:53 23 Sep 24
Very impressed with the service from Drain Surgeons. Friendly and helpful staff. Carried out a tricky and unusual extraction with patience and humour
Kathy Lowery
14:08 05 Sep 24
First class service/knowledge would recommend Drain Surgeons Ltd, in a heart beat.
Robert daly
15:42 03 Sep 24
Tried 2 other companies prior and can honestly say great family business. Call Operator was very knowledgeable and drain technician Victor very efficient. Highly recommend
D CH
18:12 25 Jul 24
After moving into a new home with multiple drainage issues and unbelievably poor responses from the developer, Dean of DSL and his excellent team responded quickly to our request for which they treated as an emergency. Their assistance using their state of the art equipment, within hours had all drains unblocked, cleaned and working all in order, making the new home livable and odor-free.Highly recommended especially with the ever growing housing developments in Dubai.Again, many thanks to Dean and his team.
Jim Bisset
12:12 20 Jun 24
Ringing around drain unblocking company’s in a panic after our garage flooded from a backed up drain, drain surgeons straight away said they could help. Monika made the process quick and easy, and victor turned up within 2 hours of calling. He was polite and friendly and happy to speak to me about the work he was doing. Price very reasonable aswell. If we ever are in a similar situation again this is the first company I will call.
Rachel Hartley
00:17 15 Jun 24
Top class service from Victor, would highly recommend. Victor came out on the early May bank holiday within 2 hours of my call to fix a blocked outside drain which was close to backing up into the house. Not only was he incredibly thorough (fixing the flow in all outdoor drains), but his cleanliness was immaculate, he was polite and respectful, and he even took the time to entertain my 3-year old by talking him through his work and letting him look down the manholes (my boy was so impressed, he has been pretending to fix blocked pipes in our house ever since!)
Harry Barker
21:33 08 May 24
Fabulous work by Victor! Highly recommended.
Jeremiah Ambrose
16:39 20 Apr 24
Gordon Walker
14:52 19 Apr 24
Great service by Dean and his team. We had an issue with drain smell. Him and his team moved their schedule around to accommodate us before the eid break. They did a thorough review of the issue and provided me with detailed understanding of where the underlying issues were while cleaning.Would really recommend these guys. Don’t waste your time with others. They might be on the pricier side but it’s always better to pay once and be done with it than doing it several times with others.
Nadeem Soobratty
05:52 07 Apr 24
Excellent service from Drain Surgeons. Our appointment was very quick and easy to arrange. The lady I spoke with in the office listened to what our concern was with this particular drain and then arranged a suitable inspection appointment to suit us. She was also very helpful in ensuring we were getting the right service. We received updates letting us know where the engineer (Ryan) was in relation to arriving. Once onsite, Ryan listened to our concerns regarding the particular drain and then performed a detailed inspection showing the exact state of all the feeds into this particular drain as well as inspecting it through to the main sewer. He was very thorough and agreed what would be sensible to do to solve the problem and then ensured that we were happy with what he had done. As there was still time left, Ryan then checked all the other drains on our property just to be sure that there weren't any other problems or issues that might come up in the future. We are delighted with the service we received and I cannot rate Drain Surgeons, and particularly Ryan highly enough. I would absolutely recommend them to others and will definitely use them in the future should the need arise.
Ray Turner
18:08 28 Mar 24
Ok these people are brilliant. Was a bit taken aback at the upfront fee but it’s callout PLUS first hour combined which makes it reasonable. Victor was excellent - fixed blocked drain very fast and stayed to do a further inspection to see what future remedial action could be taken - as I’d paid for the time already. Definitely recommend
Helen Keeble
13:05 03 Mar 24
I highly recommend Drain Surgeons. From the initial call the service was exceptional and Lukasz came really quickly. He was so friendly, thorough and sorted the issue really quickly. He was so professional despite fairly grim job to resolve. Many thanks
Jill Bestwick
19:41 29 Feb 24
Many thanks to Drain Surgeons for promptly clearing my sewer drain which was rising into my back garden. And many thanks to Jodi for going the extra mile and coming out so late at 7:30pm. It was a tough job but Jodi kept at it and eventually it cleared. I'm so grateful for the service provided.
Marc Evans
19:33 21 Feb 24
Fantastic service from start to finish. Called the office to explain the issue, they were super friendly and helpful and advised someone would be out in a few hours. Victor arrived within 2 hours and quickly identified the issue. He was very professional and extremely respectful of our property. He kept me informed and talked me through the issue, including showing me everything on the cameras. He was vey clean and tidy and made sure I was completely happy before he left. Excellent service from everyone I dealt with at Drain Surgeons but particularly Victor. Great company, great service, highly recommend!.
Kirsty Maher
13:39 19 Feb 24
Great company from start to finish. From the first phone call, to the job on site they were so professional.Had a small cesspit that needed to be cleared and I was really worried as we live on a farm. There was no need too, super professional and manoeuvred themselves round the farm like a pro.Even the farmer was impressed he didn't have to tow him out and it takes a lot to impress him.
natalie hayes
12:32 18 Feb 24
Very much recommend this company (Ryan & Victor). Firstly in July 2023 Ryan came out as an emergency as our drains were blocked and toilet filling up. We had a young baby and didn’t want to be ripped off but their pricing seemed very reasonable. The company were prompt and helpful and Ryan worked fast to unblock our outside drains and clearly identified the problem. Then in February 2024 my mother had a blocked outside drainage identified on a survey and we suggested she used Drain Surgeons - Victor worked quickly to unblock and fix it. We would use this company again if need be!
Laura
12:39 10 Feb 24
Outstanding service. Very thorough and friendly. Job done quick and efficiently. Thanks to the office staff and Ryan working on-site!!
Kristian Altenkaemper
16:57 12 Jan 24
You think when you buy a new house that the drains should be clear? Well that's not the case in Dubai. I'm very happy that I took the advice of a friend of mine to call up Dean and book an appointment to come check our drains. Extremely educational by sharing knowledge about the system we have and impartial in advising of the correct course of action to be taken regardless of money. Really friendly and professional and I would recommend to anyone who has any issues with their drains to spend their money here! An absolute must!!!
Pete Robinson
03:05 05 Jan 24
Highly recommend Drain Surgeons, they did a fantastic job re-lining our cracked clay pipe using blue light technology. They were polite, efficient, cleaned up after themselves and the staff in the office always helpful and quick to get back to you. We had 3 or 4 quotes to do this job and Drain Surgeons were the best for price and skill and offered blue light technology which no other company quoted us for.They saved us having to dig down and replace a pipe. Thank you, could'nt recommend enough!
Henny Wellington
16:51 04 Jan 24
The team came less than 2 hours after I called, where polite, professional - I am glad I called them. I am not sure it is possible to find anyone better than Drain Surgeons!
AM PA (AA)
15:27 02 Jan 24
This is such a lovely company to deal with from start to finish. Everyone is happy, listens to you and genuinely wants to help. Well done for just being good eggs!
Kate CT
22:25 21 Dec 23
Victor who attended our property was excellent.Went about our problem analytically and even opened up nearby Thames Water drain to check where blockage was.Nice attitude that every problem has a solution.
Gerry Bacon
11:18 21 Dec 23
first class service . would 100% recomend
tim holloway
20:40 18 Nov 23
Very thorough and friendly. Job done quick and efficiently. Thankyou office staff for quick response and understanding.
Doreen Forster
16:39 15 Nov 23
