What is it?
Drain Surgeons UK’s emptying service keeps your septic tank or cesspit free of blockage, eliminates the risk of overflow, and prevents costly damage to your sewage system and the environment.
Our expert team uses a combination of powerful vacuumation and tankering equipment to empty tanks and pits efficiently and responsibly.
With a large fleet of vehicles in different sizes, no location, no size of septic tank or cesspit, and no type of waste is too difficult for us to access and manage.
What’s more, we’re able to transport and dispose of effluent safely and ethically at a licenced treatment facility.
Why choose us?
- Unrivalled experience
We’re proud to be registered waste handlers, and have been given this status based on our knowledge and experience of waste management. Plus, we’ve invested in innovative technology to collect and dispose of waste safely and ethically.
- Unmatched flexibility
No matter how distant, rural or hard-to-reach your property is, no matter what waste you’re disposing of, and no matter how much of it there is, we can help. Our tankers can hold 1,000, 2,000 or 3,000 gallons of capacity; perfect for every instance. - Understanding for your complete peace of mind
We understand that your home or business is your livelihood, and work hard to cause minimal disruption during the emptying process. You can rest assured we’ll leave your premises exactly as we found it – just without the waste, of course!
Call a member of our team 24/7 on 0118 336 0084 or 020 7099 6292
- 24/7 Service
- Experience & Expertise
- Competitive Quotations
- Quality, Guaranteed
My knowledge of septjc tanks was minimal. Lots of information given, and a first rate job done.
Timothy Elvin
14:19 03 Oct 23
After locating a blocked drainage system at the retirement development I manage, Drain Surgeons where contacted, attended within an hour, and within 2 hours, job done. Ryan was fantastic, talking me through every step. He took every care not to leave uncovered drains unattended, was polite and courteous with my residents, even offering to carry one residents bags for her. Top job! Would definitely recommend. Thank you.
steve benford
16:59 21 Sep 23
We had a issue with an old drainage system from the moment we moved in and Oliver has been extremely helpful in resolving the problem for us. Drain Surgeons have put in a new treatment plant and soak away. Justin, who lead the team onsite, was very helpful and ensured the work ran smoothly. I would highly recommend this business to anyone and we will only be using Drain Surgeons for all future work.
Charlie W
09:18 21 Sep 23
For the 2nd year running, Drain Surgeons have been fantastic in responding to full sess pit at a holiday home on the Thames. Called Sunday evening and by 9am Monday Dave Hartley the engineer arrived and saved our holiday! Cannot recommend enough, thanks to the Team at Drain Surgeons.
Jon Horton
09:25 10 Jul 23
Ryan did a great job at unblocking our drain. He was polite and professional and talked me through everything. Very impressed with the service we received
Natasha Wright
07:39 05 May 23
Very impressed with the work of the Drain Surgeon engineer.He managed to locate two covers which were hidden beneath dense vegetation. All done with good humour and considerable expertise. Will certainly use them again.
Ken Fitt
19:51 27 Apr 23
Had a major issue with our cesspit, Dean was extremely helpful. He and the boys were knowledgeable and offered differing solutions to obtaining parts to help keep cost down. They were quick to attend and responded quickly to any queries. The whole group are top lads and will get your issue resolved. Really pleased we used them. Thanks again 👍👍👍👍Edit: 2023 - Once again Dean and the boys came up trumps. Top lads and always willing to go the extra mile.
Jason Griffiths
14:42 19 Apr 23
Called this morning for an emergency septic tank draining. Dave the engineer was very friendly and went above and beyond to serve us fast, as we are relocating tomorrow. From the office to the engineers, Drain Surgeons are overall fantastic.
Lucy S
14:08 05 Apr 23
Lee is very effective and friendly
wenting liu
17:03 03 Mar 23
Have used DS for several years. Very satisfied with the professional and quality of service they provide. This year my tank was emptied in my absence and there was no evidence they had been. I would not hesitate to recommend them.
Richard Wilding
09:57 19 Feb 23
A big Thank you to Victor Edwards from Drain Surgeons and Thames Water for the amazing Job done in Knaphill, Woking on the 15/02/2022 ; making our area a better place to live.
Elena De Paz
21:00 17 Feb 23
Viktor was polite and efficient. Good job, thank you.
Ross Gow
19:23 13 Feb 23
Victor with a C is great he’s been out to my property twice in the last couple of months and has done a thorough job making sure the property was left in a good state following the clearing of the blockage! Great member to have on the team.
Yasmin Richardson
12:55 30 Jan 23
Great service, never thought they could sort it having tried myself. All done and dusted within the hour.
roger Hopewell
11:20 13 Jan 23
Excellent service, the engineer how attended the property was very polite, he new his job well and left no mess after emptying my cesspit. I will definitely be using them again. 🙂
Nigel Carr
16:49 12 Jan 23
Excellent service, very friendly staff and engineers - would certainly recommend
Millie Messum
08:52 16 Dec 22
Always very reliable - a great service all round!
Diana Brice
16:47 15 Dec 22
Exceptional service ! Can’t recommend them more highly . These guys are amazing . I had a broken down biodigester about to overflow , the lady I called was super , and instantly sent a lorry to rescue a potentially horrible situation . Superb service and very competitive price
Fi H
17:54 09 Dec 22
Seb and Flo were very professional and helpful. Seb went beyond the call of duty to delver the highest standards. Will use drainsurgeons again and request their smallest tanker for our particular needs.
Richard Millington
14:34 09 Dec 22
Installing a new sewage treatment tank to replace existing non-compliant septic tank -Justin and Aaron, have done a fantastic job. I cannot praise them enough, and your backup team as well, the electricians and the tanker driver etc.Professional: Everything done correctly, documented daily, made safe continuously.Careful: This was tricky access, but the guys were so careful to avoid damage and keep things clean.Personable: Such nice guys, a pleasure to chat with them and understand what they were doing.Job well done: It works fine, and by the time they have finished they will have repaired the lawn, brought in new topsoil and grass seed, all of which are beyond my expectations.Value for money: I got 5 quotations and you were the lowest by far. But the standard of work is impeccable.
John May
15:02 17 Nov 22
I called Drain Surgeons Ltd at 9.30am Monday because my loos weren’t flushing and sinks not draining. I thought my sewage tank needed emptying. Seb turned up in his tanker before 11.30, saw the tank was far from full, and the treatment system and pump were working well. So he set about looking for a blockage, which he found and then dealt with very quickly.He was brilliant - really helpful, explained everything well and was clearly determined to sort out any problems before he left.The office staff were all very good too. Whole service quite exceptional.
Penelope Makins
14:01 14 Nov 22
Delighted with the helpful courteous way your engineer unblocked the drain for me. He even talked with Thames Water on my behalf explaining the problem.I will definitely recommend your company to all my friends and family.
Audrey Bird
15:48 09 Nov 22
Excellent and professional service, from the lovely lady I spoke to on the phone, and from the engineer who attended.I was searching for quotes and availability online and there was absolutely no sales pressure. The receptionist was really helpful and organised for me to pay the invoice within 15 minutes... I was updated by email and the engineer arrived and was courteous, professional and tidied away everything well. Then left once the job was done..before I could give them a tip.I will definitely use this service again..!Friendly, Professional and fab knowledge about what a septic tank and housekeeping of that entails... Very impressed!Thank you 😊
Pippa Jayne White
19:06 07 Nov 22
Drain Surgeons came out this morning to unblock a drain. Victor was quick, efficient and had the job done in no time at all. It's the second time that I've used Drain Surgeons and they've been very good on both occasions.
Jon Dunn
12:17 02 Nov 22
Brilliant job! My drain had blocked (of course) at a weekend. Exceptionally friendly service from the person who answered the phone. The lovely man who did the drain was quick, helpful and equally friendly. I will definitely have Drain Surgeons as my 'go to' for any future drain work. Expensive but if this is the quality of service Drain Surgeons usually give then they are well worth the money.
Katrina Sheldon
17:26 30 Oct 22
Oliver,Gary & Dil did a fantastic job on our new drainage field.Great service,attention to detail.Highly recommend Adrian Surgeons.Mark & Julia Williams,Russells Water,Henley on Thames.
Mark Williams
11:03 25 Oct 22
Brilliant ! Victor turned up within the hour he was so polite, friendly and helpful. Being a lady (that doesn't understand drainage) he explained everything very clearly and go the job done within no time. I would highly recommend this company -
Deborah Bradbury
14:01 06 Oct 22
Great service, highly efficient, prompt and very effective for my septic tank. I will be using drain surgeons again.
peter condon
13:41 29 Sep 22
Not cheap, but Victor came within 2 hours, did a thoroughly professional job clearing our surface water drain and wrote a helpful, detailed report.
Geoffrey Million
13:53 16 Sep 22
Great Service! We needed a cctv survey of the drains on a property we are purchasing. They have made the whole process so easy and simple, from the ease of booking to the, amazing service given at the survey. Victor was such a friendly and helpful guy and did an amazing job. We got the report back that same morning. Would highly recommended.
Emma Grover
10:30 15 Sep 22
First class service and job well done. Cut out ingress of roots & Reline 30 metres of 6 inch pipe across a field in long grass all in the same day
Roy Irvine
15:26 02 Sep 22
Prompt and professional service. Special thanks to Victor for his timely, friendly and amazing response.
Yahya Almuallem
14:17 23 Aug 22
Highest Recommendation of Victor, from Drain Surgeons. Speedy response coupled with expert attention to detail. He delivers a high level of service from start to finish - leaving the areas of work immaculate. Linda in Esher, Surrey
MM Gray
19:19 15 Aug 22
Great service. Did came out on Sunday and done a good job.
Eddy Canameti
19:06 07 Aug 22
Drain Surgeons responded to an emergency on a Saturday afternoon to the great relief of my elderly parents. Despite being out of geographic range they offered assistance and were extremely professional with their contact and kept us completely informed, and clear about the pricing and timings. The driver Pete, arrived from over 50 miles away with a few hours of our request for help, resolved the problem and left my parents and I very impressed and grateful. It is not possible to do better than this.
John Parfitt
16:48 25 Jul 22
Oliver's help at resolving a difficult situation for us was first class.Went the extra mile
Paul King
08:21 18 Jul 22
Replaced our old septic tank with a water treatment plant. Really pleased with the result. They were professional and kept everything clean and tidy while they did the work.
Ringo Jouhal
13:42 14 Jul 22
Quick responce, on site within 2 hours sorted problems out on commercial property very professional.ACD Maintenance Steve Lane
steve lane
13:38 11 Jul 22
Excellent service and very efficient. All communications with both the office and Dave, who cleaned out the tank, were really polite and friendly. We will definitely use them again.
Guy Outram
10:41 28 Jun 22
Great experience with the Drain Surgeons Crew - very efficient office team - Flo & Monika - lads on 'the tools' are very helpful and informative - Dave, Dave & Victor - good standard of equipment - they simply get the job done!
Nigel Dibbo
11:45 20 Jun 22
We had a complicated job site which required, multiple tankers on site during night works. We have worked with Drain Surgeons before and contacted them regarding these works. They arrived on site early and went straight to work as soon as the traffic management was in place. They worked tirelessly throughout the night to complete the works without issue. We would highly recommend Drain Surgeons and will be using them again.
James Stern
11:44 10 Jun 22
Excellent service - fast and efficient and came out within a couple of hours of phoning. Carlo was a lovely chap who was polite, tidy and informative. Ladies on the phone great too. Really excellent service - thanks
sophy bassett
17:46 23 May 22
Did a quick, no nonsense job on a blocked drain. Arrived on the same day as booked. Recommended! Also used again and while they were not able to fix the problem, they very clearly explained the challenges and did everything that they could to try to resolve.
dan webber
14:24 23 May 22
Extremely efficient and friendly service and at a very reasonable cost. I would have no hesitation in recommending Drain Surgeons to family and friends.
Keith Roberts
15:55 22 Apr 22
Excellent and knowledgeable service. I was given useful advice over the phone which was followed up with efficient work at my home. Will most definitely be using them again.
Sarah Clark
16:55 08 Apr 22
Very good - arrive on time, communication excellent, professionally turned out team and all very polite and helpful, work done quickly and efficiently and site left in good condition.
Peter Loverdos
07:07 07 Apr 22
We had fantastic service from Drain Surgeons- from ringing at lunchtime to having our downpipe cleared by teatime- everyone we spoke to or met was so friendly and helpful- would highly recommend!
Kathryn Jones
08:12 02 Apr 22
