What is it?
Drain Surgeons UK’s emptying service keeps your septic tank or cesspit free of blockage, eliminates the risk of overflow, and prevents costly damage to your sewage system and the environment.
Our expert team uses a combination of powerful vacuumation and tankering equipment to empty tanks and pits efficiently and responsibly.
With a large fleet of vehicles in different sizes, no location, no size of septic tank or cesspit, and no type of waste is too difficult for us to access and manage.
What’s more, we’re able to transport and dispose of effluent safely and ethically at a licenced treatment facility.
Why choose us?
- Unrivalled experience
We’re proud to be registered waste handlers, and have been given this status based on our knowledge and experience of waste management. Plus, we’ve invested in innovative technology to collect and dispose of waste safely and ethically.
- Unmatched flexibility
No matter how distant, rural or hard-to-reach your property is, no matter what waste you’re disposing of, and no matter how much of it there is, we can help. Our tankers can hold 1,000, 2,000 or 3,000 gallons of capacity; perfect for every instance. - Understanding for your complete peace of mind
We understand that your home or business is your livelihood, and work hard to cause minimal disruption during the emptying process. You can rest assured we’ll leave your premises exactly as we found it – just without the waste, of course!
Call a member of our team 24/7 on 0118 336 0084 or 020 7099 6292
- 24/7 Service
- Experience & Expertise
- Competitive Quotations
- Quality, Guaranteed
From the registration plates on the vehicles to the attitude of the operatives Drain Surgeons are 100% focused on delivering (or should that be removing) what the customer needs. Informative, professional, tidy, and making sure that the job gets done. Our tanks had not been emptied for at least 35 years, but probably not for 60+, and were jammed full. The 1st tanker was one of the smaller vehicles, but enough was eventually sucked away for the drains to no longer back up. The second vehicle was bigger, and we spent some time just trying to get up close to the building, even before work began. The guys spent as much time as was needed to get the job done, with no time watching, and persevered when things looked difficult. They gave good advise, and will be on our regular call back list for sure. Well done and thanks. D and K
Dicky Woollard
08:08 04 Feb 20
Absolute heroes! Gave me great, free and honest advice and saved me hundreds!
Tom Cullingham
17:01 30 Jan 20
Very impressed with the speed, effectiveness and price of this company, thoroughly recommended. Adrian and Stuart did a splendid job in nasty conditions. Will go straight to them again if the need arises.
Hazel Langford
15:57 30 Jan 20
First time we have used them, fast service, efficient, professional helpful and knowledgeable, will definitely use again.
Adam McInnes
14:41 29 Jan 20
Did a quick, no nonsense job on a blocked drain. Arrived on the same day as booked. Recommended!
dan webber
12:17 29 Jan 20
Highly recommended. The driver arrived on site promptly, and was very efficient and helpful. The service was good value for money. Will definitely use again
Peter Wilkinson
12:43 24 Jan 20
Great service, driver was courteous and efficient.
mark goodwin
10:05 17 Jan 20
Great service, very prompt and wonderful followup reminder service so I don't have to keep chasing this task.
Sam Sethi
16:31 16 Jan 20
On time, friendly, efficient service and completed at the agreed price.
Peter Devereux
07:12 16 Jan 20
Rand the company at 11am, they had an engineer out to me by 4pm. It was a nasty blockage but quickly identified using their fancy camera equipment, and quickly unblocked. Very good service, highly satisfied.
Malcolm Kemp
15:32 15 Jan 20
Excellent service, quick to respond and attend, professional staff, problem solved immediately, EFFICIENT, value for money!
Mark Wklliams
12:34 18 Dec 19
Fantastic quick service
Kim Parker
07:58 09 Dec 19
Fantastic service, would definitely use them again if we had another emergency. Got to us quickly and left us running free and clear in less than an hour. Many thanks.
Stephen Chown
11:47 08 Dec 19
I've used them for several years now for clearing drains and our biotank and I can unequivocally recommend them - good service, nice guys, and competitive pricing too.
Douglas Bonthrone
16:23 06 Dec 19
Great service, very responsive, friendly team, problem sorted quickly. Would happily use again if ever needed.
Amy Fradgley
20:47 30 Nov 19
Very professional and quick. Knowledgeable about the system we have installed and suggested a fix beyond what he was capable of doing. Will definitely use this service again.
Charlotte Ward
10:04 12 Nov 19
Nice quick efficient service as always,had an overflowing sewage,drain surgeons came out to empty in very short period of time,thank you
Adrian Knowles
10:37 10 Nov 19
Living on a pedestrian only island in the river Thames it can be hard to get services such as septic tanks emptied. Luckily as a community we were able to hire Drain Surgeons who were able to run very long pipes over the bridge and to empty our tanks. Pipes would easily have had to be 500 meters in length so not an easy job. Very happy with the service. Thanks!
Wayne Hoath
09:56 08 Nov 19
We have used Drain Surgeons twice in our business and each time the service was excellent, they were there when they said they would be, they explained what they would do and made sure we were happy with the level of work that was carried out, only charging for work that needed to be done with total communication from the beginning to the end, very professional and friendly staff always very happy to answer questions, would highly recommend, excellent service.
Cemile Ozgu
21:33 07 Nov 19
Quick and prompt service, thank you!
Grange The
15:56 31 Oct 19
Had the drain surgeons team out to help with a septic tank failure the team is second to none very helpful professional good clean equipment a very pleasant company and team to deal with thank you all at drain surgeons
Michael Davies
08:50 19 Oct 19
Their engineer turned up on time. Was polite and professional and did a great job. We were very pleased with the work and would recommend to others. Efficient scheduling and invoicing and kept to estimate.
Michael Curtis
21:13 17 Oct 19
Great service, would definitely recommend
April Rigby
16:27 17 Oct 19
I have used them 2 times so far and I am very happy with the service. They have been very reliable and good priced.
Sam
13:49 10 Oct 19
Came out really quickly on a Saturday. Difficult job but cleared the blockage. Friendly and helpful
Fran Smith
11:17 05 Oct 19
Excellent service can’t recommend highly enough
Patricia Lenko
16:35 02 Oct 19
I have always found Drain Surgeons to be very professional , ultra helpful & brilliant at problem solving solutions .A really nice Company to deal with.
Jane Whitfield
13:06 02 Oct 19
Quick turn around, thorough professional service and all for a good price.
Steve Blow
15:35 01 Oct 19
Excellent service - friendly and very professional staff who provided good advice and a fast response. Will definitely use again.
Helen Lawson
13:23 24 Sep 19
Friendly and efficient service.
Faye Barrow
17:02 18 Sep 19
Delighted with Drain Surgeons, as they were very professional and reliable. Came when they said they would, works carried professionally and charged exactly what I was quoted. Also to add, there was superb communication throughout the whole process. I would have no hesitation in using them again or recommending them to others.
Vanessa Fulker
11:13 18 Sep 19
Very efficient and professional . Also sent photos before and after the job. Very helpful. Tracey Michaels
Tracey Michaels
10:46 18 Sep 19
This is the first time we have used Drain Surgeons UK Ltd and found their service efficient and friendly.
Alastair Sykes
10:58 08 Sep 19
Excellent company to deal with. Everyone I spoke to were very professional and responsive. I totally recommend and would use again without hesitation.
Colin Smith
12:41 05 Sep 19
Dean and his team responded really quickly and fixed the leaky mains pipe within the morning. Very professional and a pleasure to deal with
p stevens
10:34 29 Aug 19
Great service, fast response and friendly staff, would definitely recommend.
Michelle Kitcher
09:48 29 Aug 19
Responded very quickly and got the job done without any distribution to our service. Very friendly guys and a great price too. Would definitely use this company again.
Sophie Hurst
09:20 29 Aug 19
Brilliant company to deal with from the initial phone call to the drains all clear and running freely again. They arrived on time and were polite and professional and sorted the problem in no time. Even took the time to show me the problem found on their camera system. If we have any problems in the future I will definitely be giving them a call
Mark Porter
19:46 21 Aug 19
Friendly, efficient and reliable service at a good price!
Duncan Hay
11:37 14 Aug 19
Drain Surgeons are efficient, friendly, reliable and I recommend their services. John has been the gentleman that has come to sort out our klargester since C&R services days and nothing is too much trouble for him. Prices are competitive too.
Markyt CrockmoreFarm
10:05 14 Aug 19
Good service nice helpful people
Matthew Jump
12:41 13 Aug 19
Dean was amazing as I was let down by another contractor. Sent somebody within an hour and done the job . I would highly recommend them , very professional as well . Thanks
Sheldon f
20:05 11 Aug 19
We had previously used C & R Services for emptying our Septic Tank and the company is now under new management as Drain Surgeons UK Ltd. Their service was very friendly, helpful and flexible, particularly when I had to reschedule at the last minute due to an unexpected work commitment. The driver was very prompt and efficient. Highly recommended.
Theresa Goulder
17:19 10 Aug 19
I used C & R Services for years for the periodic emptying of our Septic Tank but discovered this time that it is under new ownership trading as Drain Surgeons UK Ltd. I must say that I was most impressed with the prompt and efficient service I received from the new firm. The office responds promptly and the driver of the vehicle was on time and was most courteous and helpful. Full marks all round.
Eric Hardy
05:24 10 Aug 19
Prompt, courteous service. Competitive prices
Beth Spelman
08:31 08 Aug 19
No con at all, the drain was blocked and within 5 mins it was unblocked! Fully vouch for honesty, communication and speed.
Aver Logistics Shared
08:16 07 Aug 19
Highly professional service from a very friendly team, from the moment you call to the completion of the job. Call with confidence.
Stuart Stanley
15:23 02 Aug 19
Arrived on time as promised. Polite driver. Very efficient. Would recommend if asked.
Ashiq Abdeali
11:47 29 Jul 19
Great Service
Simon Williams
14:22 24 Jul 19
exc11ent service
C Klemmer
11:20 11 Jul 19
Great service. Efficient and friendly
Liz Tweddle
15:00 04 Jul 19
Excellent service. A drainage company that simply does drainage solutions really well! Good old fashioned service and advice - and the ability to tackle non- standard jobs.
keiran millard
14:48 04 Jul 19
Speedy response followed by excellent service. We were impressed with the level of care and attention applied during the engineer's visit. We would not hesitate to recommend Drain Surgeons to friends and family.
Harlows Diary
14:04 03 Jul 19
Excellent service. I called at 10pm when we realised we had a problem with our septic tank and 8 people staying in the house and they came out the following morning. Great response. Photos were sent within an hour to my email address showing me that they had completely emptied the tank as requested to allow a repair.
Fiona Boyd Thorpe
06:21 29 Jun 19
Fast, responsive and highly efficient service
JayneandNige Gray
17:47 26 Jun 19
Drain Surgeons UK were prompt and professional in assisting us. I would recommend their services.
Emily Hines
09:08 26 Jun 19
Great service, communication and attitude!
Vicky Deweybruce
15:42 21 Jun 19
Thank you Drain Surgeons for you excellent service!! It is hard to find top notch service these days but the service and quality level provided by Luke and the Drain Surgeons team is right up there, from speed and responsiveness of communication, flexibility of bookings to quality of feedback and reporting - at every point these guys have excelled. Would highly recommend.
Kevin Valentine
09:30 18 Jun 19
Pro-active contractors, great communication, very organised. Wouldn't hesitate to use again. Thank you.
Will Quick
08:57 18 Jun 19
Dean and team were very responsive and carried out the work (blocked drain outlet pipe) same day. Competitively priced and competent team, thanks!
Rich Bourne
07:51 17 Jun 19
I have been working with Drainsurgeons for a number of years both as a customer and as a supplier. It is very refreshing to work with a like minded Company that has a can do attitude and helping as their first priority. They are always on time, courteous and knowledgeable and obviously very competitive. They work with me with my small domestic clients right up to my corporate and government where I am more than happy to leave them unsupervised if necessary.
Craig Pangborn
09:48 13 Jun 19
Very polite and caring firm. Pump out arrived on time and performed cleanly and efficiently . Will certainly use again next year for annual maintenance.
Eric Mason
11:31 06 Jun 19
Professional and fast service. Good communication. Tank emptied and unblocked.
Will Johnson
17:45 05 Jun 19
Great service, I would recommend highly.
Simon Knight
11:04 03 Jun 19
Excellent service. The engineer found the problem straight away and cleared it. Apparently, many people prior to this had looked at my blocked drain and had been unable to clear it.
Linda Leftwich
11:36 28 May 19
Helpful, polite, responsive. Highly recommended, couldn't have been easier and includes photo evidence that the job has been done. Even cleared an obstruction at no extra charge!
Stuart Rowbotham
04:57 24 May 19
Quick response, sorted problem, honest and helpful.
Family Hynes
15:46 23 May 19
I am really impressed with Drain Surgeons. They provide an excellent service and are very professional, even providing photos of the emptied cesspit. Would definitely recommend anyone to use them
gail perera
14:24 22 May 19
A fantastic experience with Drain Surgeons, from initial quotation and advice to completion. I wholeheartedly recommend Dean and his brilliant team to anyone needing creative drainage solutions. They gave us the magic triangle of great value, quick service and the highest quality. I will certainly employ their services for all my drainage requirements in the future. Thanks Dean and team 🙂
Karen Procter
11:25 22 May 19
Prompt service, helper and knowledgable operator, arrived when they said they would and did a thorough job. Very happy to recommend.
William Jenssen
08:59 13 May 19
Really quick response time, staff professional and curious, the lorry arrived on time. Job was done in a flash. Would highly recommend.
Chris Larsen
15:51 10 May 19
I'd highly recommend Drain Surgeons. Our appointment was booked a year ago which made it so simple.
DARREN HAMBLIN
13:34 10 May 19
Great service. Friendly staff (face to face and on the phone).
ian bartlett
10:40 29 Apr 19
Excellent service and very helpful. I would definitely use them again. Thank you
Shamim Ahmed
14:22 26 Apr 19
Just the kind of service you want. Prompt response, arrives on time, solves problem and explains clearly! Will definitely use again! ☺
Alison Ford
10:39 26 Apr 19
Delighted I was put in touch with Drain Surgeons.Brilliant service from start to finish, did exactly what they said they would do ,arrived on the day and invoiced at the price given by the Friendly and Efficient Staff.Very clean and excellent service from their tanker driver. Would certainly recommend Drain Surgeons.
Richard Shipway
17:53 25 Apr 19
An excellent service. polite, good drivers courteous and polite. A joy to do business with.
Anthony Jolliffe
16:16 25 Apr 19
Great company! Having suffered problems with our septic tank (blockages/soak-away not soaking away) we called Dean at Drain Surgeons and, having talked through the options, decided on a new sewage system which was installed quickly and expertly with minimal upheaval, and the ground was made good after the new system had been installed. We had a slight niggle with the system about two months later and Dean was out immediately to sort it out to our complete satisfaction (turned out to be a sticking float in the pump mechanism). I have found all the staff very polite, knowledgable and happy to help and have no qualms in recommending the company.
Jane Wilde
15:06 25 Apr 19
Excellent service - will always use them
Mag Broadhurst
13:20 25 Apr 19
My drains were blocked and sewage coming out of my drains all over my utility room floor i phoned this fantastic company 7 oclock on a Saturday night someone came out within 20 minutes and sorted it in 15 mins i cant prays them enough effeciant,reasonably priced and reliable and so helpful and the staff are great.
Daniel Cook
19:36 20 Apr 19
We would thoroughly recommend Drain Surgeons UK, easy to deal with and great price. I e-mailed to book it in, received a quick response to say they would be out in a couple of days. They arrived, got on with clearing the tank and I then received photos by e-mail to confirm it was all done. Received an invoice via e-mail, easy to pay. Great service and easy to use! We will always use them from now on.
Amy Roberts
09:15 12 Apr 19
Friendly and helpful service from the office and the driver. Solved the problem of narrow road access.
Andrew Wanniaratchy
07:13 11 Apr 19
Very helpful, organised & willing to meet our tricky logistical issues
Jane Carr
10:52 22 Mar 19
Fantastic service. Same day service despite them being really busy. Good price even thou sometimes different . LOWER. As guys would do everything to help. Mine was s possible new pump of which I got. Turned out to be blocked pump. Would have been so much easier for some companies to just install new pump but no, Dean himself came out and spent half hour unblocking current pump. New one will be returned to buy new washing machine. My dad was a master plumber do know when having p*** taken. and this company are honest trustworthy and basically are there for good continued service like old days.
donna newmarch
17:59 15 Mar 19
Very good service. Good communication, Jack arrived on time, was polite, and carried out the work without fuss and very efficiently.
Paul Ashurst
10:27 09 Mar 19
Had a drainage problem in my rental home, I Contacted Drain Surgeons and the problem was resolved within the hour, Highly recommend this company fast efficient service and a great price. Thank you
Jayne Ferrier
21:36 07 Mar 19
Responded quickly over the weekend and gave good guidance to ensure we did not overpay. Turned up on time and got the job done very quickly. A very good service.
Kevin Flynn
11:43 06 Mar 19
Excellent honest and efficient service and reasonably priced too. Thanks for your help guys!
Peter Boros
09:47 04 Mar 19
Excellent team, Very efficient in responding and dealing with the problem. I would highly recommend their services.
Latymers Estate Agents
12:15 27 Feb 19
John Calder
06:52 27 Feb 19
Ace, would highly recommend!! A pro outfit
Louie O'Reilly
10:25 26 Feb 19
Very friendly and efficient service. Highly recommended.
Olivia Inglis
21:52 22 Feb 19
Very quick Service, arrived in time when they promised, job perfectly done, Thank you
Gergő Varró
17:08 21 Feb 19
Organised, friendly and prompt
Mary Westlake
13:48 21 Feb 19
Prompt service, came when they said they would and did the job.
Stuart
10:29 21 Feb 19
Drain Surgeons were very polite and efficient to deal with and you get a photograph of their work when they have finished ... a useful record, but not one perhaps for the family album! Excellent service ... and their name makes me chuckle too.
Michael Gilbey
10:04 21 Feb 19
Excellent service and always very prompt. Would not hesitate to recommend Drain Surgeons.
Glenn Rapson
08:49 21 Feb 19
Excellent service from start to finish. Request taken quickly and efficently, arrived when planned and job completed without any hitch. No issues what so ever - thanks very much!
Rob Foster
08:25 21 Feb 19
I called Drain Surgeons to unblock a drain Saturday evening, they were super quick in response & arrived within an hour of my call. Very impressed with their service. Well done Guys!Mindy
Kaylee Xx
07:15 13 Feb 19
responsive, competent, good to deal with, recommended
Ken Edwards
09:49 12 Feb 19
Brilliant service. When we had a unusual problem with our drains Phil came down to investigate. 100% recommended
DARREN WEST
07:39 11 Feb 19
As soon I contacted Drain Surgeons, the man on the phone politely asked me to send the information required via email. The same day, the confirmation was sent to me to inform me of their arrival to complete the job. They arrived and promptly finished to a good standard. I would highly recommend them as they are very professional and well equipped.
Salina Ltd
20:16 08 Feb 19
Prompt and efficient service.
David Bell
18:06 08 Feb 19
Great service from Luke who came out within an hour when the drains backed up at our shop. Super friendly and efficient even though access to drain cover was restricted. Definitely will use again (although hope not to, if you see what I mean). Thanks Luke.
Athlete Service
13:47 08 Feb 19
Responded quickly to urgent request and completed a survey to a good standard. On behalf of Linden Homes.
Lauren Potter
12:33 07 Feb 19
Sent Email out Saturday night and as arrange they arrived Monday. easy to deal with and price was good. recommend them to anyone with a problem.
Steven Shoesmith
20:23 01 Feb 19
What an excellent company to deal with. Got my drain unblocked and was given excellent advice. Thank you Dean and the team would recommend you.
Steven Shoesmith
12:41 28 Jan 19
Great communication and service - Living in a large old house in the countryside has its downfalls. One is a complex drain system that has been extended and altered over the years.When it recently blocked Drain Surgeons provided a great services in all aspects -* Responded quickly and found our house in a rural area* Communicated effectively the whole time, when there were slight delays we knew exactly why and for how long* Efficiently dealt with a complex problem * Followed up from their office, during and after the service to verify we were satisfied Will definitely call them first if we have any issues in the future.
Hein Van Der Merwe
10:12 25 Jan 19
As a first time customer I found Drain Surgeons to be very polite and customer focused. My septic tank was emptied at the time requested and the operative was very professional.
Roy Margrave
17:09 21 Jan 19
Fantastic service at a very reasonable price, would highly recommend this company.
Jonathan Tapper
13:56 15 Jan 19
Have used Drain Surgeons a few times for over the years and always quick, responsive, polite and get the dirty job done!!
Tim Robinson
15:39 10 Jan 19
Really happy with the service and work carried out by Drain Surgeons. They replied to my message really fast, coming the next day to clear a blocked drain. It turned out to be more complicated than thought but the guys were fast, careful and kept me informed about what they were doing all the way. Also, don't charge the earth. Would definitely recommend and use again.
Victoria Charlesworth
11:47 10 Jan 19
Great service
Rayan The Pro
16:09 09 Jan 19
Drain Surgeons is very professional and has two middle names - speedy and efficient - highly recommended.
chris broadhurst
09:51 09 Jan 19
Very good service, would definitely recommend using them in the future.
Angela Bayley
13:59 08 Jan 19
We had an excellent service following a prompt response to our request. No problem in recommending to others.
Katie Hemmings
22:30 07 Jan 19
Excellent and professional service, arriving when they said they would which at short notice over the Christmas break was much appreciated!
Mr Leyden Dunbar
08:55 07 Jan 19
We had great service with a smile from Drain Surgeons. They came out pretty soon after we called them and they were very professional. Would recommend them to anyone who needed them.
Pepe Ellis
18:35 04 Jan 19
When getting quoted £600 to unblock a soil pipe, drain surgeons came round unblocked jetted and camered for under £200, staff were helpful prompt and efficient, 10/10 v.impressed
Terry Watts
18:28 04 Jan 19
Very efficient friendly highly recommend them
Lyn Hayden-toon
18:05 04 Jan 19
On time, on budget, friendly service.
Ralph Cooper
17:06 04 Jan 19
We use Drain Surgeons slot on the park they are very reliable with good rates always will to help. I would highly recommend.
Shane ohara
14:46 04 Jan 19
I cannot recommend Drain Surgeons enough. We found ourselves in a tricky situation over Christmas with a blocked drain that is behind a kitchen cupboard! Drain Surgeons were not only very responsive ( they actually answer their phone) rare to find these days! They ensured their man on call was with us at the time agreed. Their engineer was skilled and was able to advise in how to avoid such a diaster in the future. We certainly will know who to call in the future. Thanks so much Drain Surgeons. Top class service that deserves 5 stars.
Theresa carter
12:54 28 Dec 18
Excellent prompt service. Thank you! Happy Xmas!Gill Rigby
Gill Rigby
11:30 23 Dec 18
Drain Surgeons were easy to communicate with and they understood the problem quickly. Response was quick, attending the next day. Work was done to our satisfaction. We would definitely use them if future need arises.
Leslie & Co. Solicitors
01:57 23 Dec 18
Fast efficient service , i highly recommend these guys .
howie silver
09:08 21 Dec 18
A very professional operation that were very sympathetic to our needs. The CCTV report was very helpful.
Clive Bailey
09:03 21 Dec 18
Stella Lau
19:07 20 Dec 18
Excellent service. Would recommend.
John Webb
16:41 20 Dec 18
Fantastic and professional service from Drain Surgeons. Called yesterday morning and they were at my property by the afternoon, problem fixed within the hour! Would highly recommend
louise hayes
08:44 20 Dec 18
We had a blocked kitchen drain at home. Drain surgeons came out straight away. No mess , or fuss. The drain was unblocked very quickly. I will definitely recommend and use them again.
Karen Smith
16:37 19 Dec 18
Efficient Service , Price quote up front, resolved blockage and carried out CCTV check which I was able to view.
Jit Patel
13:21 15 Dec 18
Great service good person excellent
Geoff Walker
16:23 12 Dec 18
Really friendly and efficient service, can wholeheartedly recommend!!
David Hill
09:35 12 Dec 18
Great service, friendly and efficient
Abi Lippett
14:17 11 Dec 18
Such friendly and super service. - A pity they hadn't enough time for a cup of tea!
Sidney Busby
10:50 07 Dec 18
Drain surgeons get the job done, thorough and quick 😀
THE ROGERS
08:45 07 Dec 18
I want to thank Dean for his prompt and direct response in relation to a small problem we had. He was excellent. Very kind and efficient. This is the way to do it. Many thanks . Mike
cannfest
03:52 07 Dec 18
Good communication. Came as planned. We were out at the time, so pictures of before and after the work was done were emailed along with some useful information. Will use again!
Alexander Ralph
15:47 06 Dec 18
Just changed to DS’s helpful and reliable great service Knew what they were doing
richard bell
11:36 06 Dec 18
Drain Surgeons - Quick response, great service, Professional Staff and over all QUALITY JOB.
Adrian Pratley
12:31 04 Dec 18
Great responsive service by a really nice team and a reasonable price too, I would highly recommend.
Clare Gardiner
16:19 03 Dec 18
Very helpful. Came when they said they would and did a good job.
David Bell
16:18 30 Nov 18
Megan Rumble
09:05 28 Nov 18
If you have a drain problem and want a company that goes the “extra mile” to sort it out then Drain Surgeons should be who you choose.
Rob Ward
11:15 27 Nov 18
Nov 18. Don’t often review companies but felt the service given deserved to be shared. Excellent and professional service. We needed an urgent drainage report with cctv footage of our neighbours to support a party wall award. Emailed them at 10pm along with 2 other companies. I received a response within 30 mins from one of the directors setting up a call the next morning at 8.30. Called in the morning, quickly answered and arranged for them to come out the following day at 8am. They arrived promptly, were professional and courteous. Did the job promptly and got the written report and video evidence back by lunchtime the same day. couldn’t have asked for anything else so would use again and recommend. Thanks to Dean, Adrian and Phil.
James Milne
17:30 24 Nov 18
Excellent on time service from friendly operatives
Tony Allen
11:44 23 Nov 18
It was excellent service from my call to them to completion of the job. Efficient, polite staff and a joy in this day and age to deal with real professionals.......I wish they did garage doors!!!
Anthony Jolliffe
11:22 21 Nov 18
Friendly and efficient service for a routine septic tank emptying
Rex Lucas
09:59 21 Nov 18
These guys are all very pleasant and efficient to deal with. They offered solutions to a quite complex problem without putting any pressure on to proceed. I would recommend them to anyone with a drainage problem as they do respond and act quickly.
Pauline Kelly
09:46 21 Nov 18
Dean answered my call out of hours and responded immediately. He discovered the problem and rectified it professionally and quickly. I was so happy that Drain Surgeons were recommended to me and I'm happy to recommend them in future.
Kelly Gibson
19:44 13 Oct 18
Great communications with Dean, the business owner. Called late on a Sunday with a blocked toilet issue. He had someone out the next day who solved the problem. No fuss, lovely people and no hidden charges. A+
J P
06:46 11 Sep 18
A BIG FAT thank you to Dean and his team for sorting the blocked kitchen drain. Not having the access to inspection chamber or a gully or a manhole made the job a lot more difficult. However, the team delivered and fixed the issue to our satisfaction. 5 star service and 100% recommendation!! clap clap clap!
Ketan Chikhalikar
18:07 03 Sep 18
Very helpful, friendly and quick to help resolve our drain issue in a slightly qurkey location! Given we need an annual pump out we will be in touch same time next year.
joanna paice
07:04 28 Aug 18
Very professional and very helpful would recommend 10 out of10 Mrs church
Kath and Bob
16:24 11 Aug 18
Spoke to Dean on Sunday evening who suggested they come Monday as wasn’t urgent an urgent job. Agreed a fixed price, they arrived exactly when they said they would and job was completed quickly! Very happy!
Luke Breen
05:36 07 Aug 18
Dean and his team were fantastic! They put in a new soakaway for me and did a great job. Dean knows his Drainage and him and his team are also brilliant with a digger. I have to say Dean is also very reasonable compared to the other quotes I had. When they arrived they started straight away and didn’t stop till it was done. Fantastic work guys, I know if I have any problems in the future you will be straight back round to sort it, thankyou.
Ollie Cuba
21:40 21 Jul 18
Prompt, efficient and reasonably priced. Would highly recommend.
Julia Norton
21:08 19 Jul 18
I cannot praise Drain Surgeons highly enough! They saved my bacon in a moment of emergency, we’re very courteous and professional and also competitively priced. I will DEFINITELY be calling on them again if I ever have sewage problems in the future!
Violando Percival
19:47 04 Jul 18
Dean came out within 30 mins of my call and sorted out the problem efficiently. He gave us a quote before he came out, which was only adjusted because he needed to use the camera. Thoroughly recommend.
Brenda Hill
08:26 03 Jul 18
Really pleased with the work they carried out.They were very organised with arrangements to carry out the work. I got the work done straight away.On the day there was alot of work to do. This invoved alot of mess .The work carried out was very professional . The clear up job was unbelievable. You would never know they had been.Throughout the work I was informed with what was being done.I really would recommend them.Very pleased.
Stephen Meads
20:56 21 Jun 18
I had an emergency..my drains collapsed..I called Drain Surgeons..they came immediately...best decision I made..they were extremely professional, extremely polite and sorted out my problem 100%...I would recommend them to everyone...thank you Dean, Stuart, Jack and Marc...
John Constantinou
23:04 07 Jun 18
Great service quick and efficient had a blocked outdoor drain emailed with my query on the weekend got a email back really quickly from the owner dean straight away with and date and a price that was very reasonable Had a guy call jack come round and sorted my drain that flooded my garden in 20mins or so. Great people highly recommend
Aziz Abdul
07:09 07 Jun 18
Very quick response. Fixed the problem. Great service.
Tony Bradbury
15:50 05 Jun 18
No fuss or bother, Just a quick and efficient service, despite tricky access to our property. Will definitely use them again.
Caroline Harris
20:16 04 Jun 18
Quick, professional, courteous. Would definitely recommend
Ben Bradley
12:16 04 Jun 18
Did a Google search and called Dean for an emergency. He turned up as promised, took the time to explain, was very thorough and gave suggestions for repairs. Will definitely use again.
Amanda Partridge
17:29 27 May 18
Had a major issue with our cesspit, Dean was extremely helpful. He and the boys were knowledgeable and offered differing solutions to obtaining parts to help keep cost down. They were quick to attend and responded quickly to any queries. The whole group are top lads and will get your issue resolved. Really pleased we used them. Thanks again 👍👍👍👍
Jason Griffiths
19:23 25 May 18
Excellent service! Came same day I called, job done very professionally and to good standard. Will call them again!
Nancy La Loggia
08:46 27 Apr 18
Very quick service and the three men we met were very polite and well presented. Highly professional. Recommend!
Nicola Fowle
18:48 16 Apr 18
A Professional, efficient and accommodating service provider.
OXFORD SI PUMPS LTD
09:44 16 Apr 18
We had our septic tank emptied by Shane. He was knowledgeable, efficient, quick and tidy. We will definitely use again and would recommend to others.
Helen Williams
09:26 15 Apr 18
Excellent service and very prompt. They have assisted with an ongoing issue that needs a plumber as well which they have helped us with even through they didn't need to which has been extremely helpful. Won't hesitate to recommend them.
Dawn Waite
11:52 13 Apr 18
Responded very quickly. Very professional and got the job done very quickly. Great after care as well. I Highly recommend.
Nicki Gray
08:21 10 Apr 18
Drain surgeons uk ltd,arrived on time on a very wet and miserable day .They have done a great job ,fixed my problem and left my garden un a clean and tidy condition.Its hard to get good honest and trust worthy people these days,so it is a real pleasure to have found these guys.Thankyou
Mick Prout
13:10 09 Apr 18
Great Service, Called in the morning they were there few hours later.Good price , reliable & friendly.
Laura Murdock
12:05 08 Apr 18
Super helpful and quick , would use again for plumbing or blockages
Richard Crampton
11:14 08 Apr 18
Great service, came out within a few hours to our septic tank emergency and fixed the problem straight away! Very friendly too. Highly recommend.
Anna Darke
18:21 06 Apr 18
Amazing! Dean was utterly determined to get to the bottom of my blockage despite the apparent impossibility of this task. He would NOT be beaten and was utterly charming as well. Eventually solved - a most unusual discovery - the builders who had built the sewage system had deliberately rammed concrete into one of the pipes to block it. (Bowers from Cheltenham - avoid like the plague as they also cut earth wires on radiators they installed - deliberately again.)Dean spent much longer than he'd quoted for, used much more gear than he'd quoted for and didn't ask for any more than he'd quoted for (although of course I did pay more - which he was touched by). Of course Dean will be my first port of call in future and I think deserves an OBE for his superhuman effort, good humour, generous spirit and total decency.
Jo Flowers
10:53 05 Apr 18
Great prompt service, did everything we requested, very polite & checked with us at every stage that we were happy & showed us the video of our drains & discussed the results fully. Very competitively priced & would highly recommend.
traceyjones42
09:06 04 Apr 18
Responded in good time and dealt with the matter on site efficiently and helpfully. All good.
Steve Russ
09:41 29 Mar 18
BJT Mechanical Solutions Ltd use Drain Surgeons on a regular basis due to their great professionalism of work and due to our customer satisfaction feedback.
Jennifer Nash
09:23 29 Mar 18
I would like to say how impressed I am with the response time from calling with a blocked drain to the time dean come out and fixed it..! Really lovely bloke and would defiantly be using this company again..! Within an hour of phoning the drain was unblocked and the toilet was in working order again..!! Very friendly and didn’t leav no mess behind very careful when inside the house bringing a pole across my carpet also took his shoes off at the door which many work men I find won’t do that for health and safety..!! Thank you so much..!! Would defo reccomend to anyone you will not be disappointed 😁
Sophie
20:06 24 Mar 18
Punctuality, effort and service was excellent. Great firm with helpful team. I may have a collapsed drain and Dan has been kind enough to connect me to other specialists to install a long term fix. Big shout to Jack and Mark for prising open the jammed manhole. Well done gents. Thank you all.
z u
22:21 19 Mar 18
So last week we had a blocked drain at work, stopping the sink and toilet being used. I rang Dean and he had a member of his staff come and help us straight away. Polite and helpful would highly recommend. Known Dean many years now and wish him ever succes.....keep up the good work team #drainsurgeons
Paul Allan
06:31 14 Mar 18
Friendly, helpful and prompt. Definitely recommend.
Marie Nolan
17:23 10 Mar 18
Responded very quickly, sorted the issue even quicker and a good price. Great and friendly service and I do highly recommend using drain surgeons. I will use them again for any future issues, very happy.
Shaun Fealy
16:03 10 Mar 18
Found them randomly on goggle and phoned them Dean gave me an ETA and arrived exactly when he said he would. Very rare!! They were prompt efficient and basically very good. I would not hesitate to either use them again or recommend them.
Margaret Bennett
17:18 04 Mar 18
Dean is a hero! coming out to fix my smelly blocked drain in the snow and freezing conditions. Thank you so much.
Annette Dart
11:13 03 Mar 18
Service provided was second to none. Visited on the same day. Fixed problem (frozen drain) immediately. Would highly recommend. No nonsense, professional and value for money service.
Fariba Khan
19:05 02 Mar 18
Very quick response to our call for help with overflowing septic tank. Great job done. Would definitely recommend Drain Surgeons.
Mary Cole
22:04 26 Feb 18
Great service. Turned up within 20 minutes of calling. 10 minutes later drain was unblocked and working perfectly. Even got rid of the foul smell caused by the blockage.
Gareth Bevan
21:17 26 Feb 18
Very pleased with Drain Surgeons. They arrived late (but phoned to warn that they had been called to a more urgent job) but once here they worked quickly and efficiently.
Richard Reed
07:56 10 Feb 18
