There are a few signs that may indicate you have a blocked drain. These include:
- A sulphurous smell
- Slow-draining sinks
- High-rising sinks or toilets
- Gurgling toilets, sinks or showers
If you think you may have a blockage, we recommend that you call us to investigate it as soon as possible. These signs usually mean a problem has been present for a while – and if it’s not rectified quickly, it may create further issues such as flooding.
Our specialist team will attend your home or commercial property no matter the time of day. We’ll identify the location and nature of the blockage, and clear it quickly using innovative methods and pioneering technology. And we’ll work as quickly, affordably and tidily as possible to ensure minimum disruption.
Our priority is ensuring your home stays safe and your business keeps running, and we’ll do whatever we need to make sure that happens.
For blocked drain services in Reading or surrounding areas, call a member of our team 24/7 on 0118 336 0084 or 020 7099 6292
- 24/7 Service
- Experience & Expertise
- Competitive Quotations
- Quality, Guaranteed
Customer of Drainsurgeons for about six years during which time I have found the staff friendly and helpful. I have been struggling with Parkinsons Disease during that time and have been most impressed by the service provided - emptying a large cesspool.
Peter Wiltshire
18:58 06 Nov 24
Quick response time, dealt with the problem easily. Lukasz was really friendly and professional. Great customer service from Olly with turning it around for us quickly.
Sarah Thomson
18:26 25 Oct 24
I would certainly recommend this company.We needed a septic tank emptying. They came very promptly and did the job efficiently and without fuss.
Tom Berman
11:22 23 Oct 24
First class service. Monika was quick to respond our needs and the onsite service provided was second to none.
Robert Cable
09:54 18 Oct 24
Would 100% recommend.After being messed about by another firm I came across Drain Surgeons on Monday evening, contacted them and got an emergency job booked in for draining of our septic tank.John arrived at 9am the following morning and promptly got on with the task at hand cleared the tank and unblocked a drain.We do usually use another company for our empties every 18 months - they were unavailable to help, they are a good firm too, but for the excellent communication, prompt arrival and how quickly the job was done I'll be using Drain Surgeons in the future for my empties of our tank.Thanks again.
Hannah Brown
09:07 15 Oct 24
Simon Jones
08:53 23 Sep 24
Very impressed with the service from Drain Surgeons. Friendly and helpful staff. Carried out a tricky and unusual extraction with patience and humour
Kathy Lowery
14:08 05 Sep 24
First class service/knowledge would recommend Drain Surgeons Ltd, in a heart beat.
Robert daly
15:42 03 Sep 24
Tried 2 other companies prior and can honestly say great family business. Call Operator was very knowledgeable and drain technician Victor very efficient. Highly recommend
D CH
18:12 25 Jul 24
After moving into a new home with multiple drainage issues and unbelievably poor responses from the developer, Dean of DSL and his excellent team responded quickly to our request for which they treated as an emergency. Their assistance using their state of the art equipment, within hours had all drains unblocked, cleaned and working all in order, making the new home livable and odor-free.Highly recommended especially with the ever growing housing developments in Dubai.Again, many thanks to Dean and his team.
Jim Bisset
12:12 20 Jun 24
Ringing around drain unblocking company’s in a panic after our garage flooded from a backed up drain, drain surgeons straight away said they could help. Monika made the process quick and easy, and victor turned up within 2 hours of calling. He was polite and friendly and happy to speak to me about the work he was doing. Price very reasonable aswell. If we ever are in a similar situation again this is the first company I will call.
Rachel Hartley
00:17 15 Jun 24
Top class service from Victor, would highly recommend. Victor came out on the early May bank holiday within 2 hours of my call to fix a blocked outside drain which was close to backing up into the house. Not only was he incredibly thorough (fixing the flow in all outdoor drains), but his cleanliness was immaculate, he was polite and respectful, and he even took the time to entertain my 3-year old by talking him through his work and letting him look down the manholes (my boy was so impressed, he has been pretending to fix blocked pipes in our house ever since!)
Harry Barker
21:33 08 May 24
Fabulous work by Victor! Highly recommended.
Jeremiah Ambrose
16:39 20 Apr 24
Gordon Walker
14:52 19 Apr 24
Great service by Dean and his team. We had an issue with drain smell. Him and his team moved their schedule around to accommodate us before the eid break. They did a thorough review of the issue and provided me with detailed understanding of where the underlying issues were while cleaning.Would really recommend these guys. Don’t waste your time with others. They might be on the pricier side but it’s always better to pay once and be done with it than doing it several times with others.
Nadeem Soobratty
05:52 07 Apr 24
Excellent service from Drain Surgeons. Our appointment was very quick and easy to arrange. The lady I spoke with in the office listened to what our concern was with this particular drain and then arranged a suitable inspection appointment to suit us. She was also very helpful in ensuring we were getting the right service. We received updates letting us know where the engineer (Ryan) was in relation to arriving. Once onsite, Ryan listened to our concerns regarding the particular drain and then performed a detailed inspection showing the exact state of all the feeds into this particular drain as well as inspecting it through to the main sewer. He was very thorough and agreed what would be sensible to do to solve the problem and then ensured that we were happy with what he had done. As there was still time left, Ryan then checked all the other drains on our property just to be sure that there weren't any other problems or issues that might come up in the future. We are delighted with the service we received and I cannot rate Drain Surgeons, and particularly Ryan highly enough. I would absolutely recommend them to others and will definitely use them in the future should the need arise.
Ray Turner
18:08 28 Mar 24
Ok these people are brilliant. Was a bit taken aback at the upfront fee but it’s callout PLUS first hour combined which makes it reasonable. Victor was excellent - fixed blocked drain very fast and stayed to do a further inspection to see what future remedial action could be taken - as I’d paid for the time already. Definitely recommend
Helen Keeble
13:05 03 Mar 24
I highly recommend Drain Surgeons. From the initial call the service was exceptional and Lukasz came really quickly. He was so friendly, thorough and sorted the issue really quickly. He was so professional despite fairly grim job to resolve. Many thanks
Jill Bestwick
19:41 29 Feb 24
Many thanks to Drain Surgeons for promptly clearing my sewer drain which was rising into my back garden. And many thanks to Jodi for going the extra mile and coming out so late at 7:30pm. It was a tough job but Jodi kept at it and eventually it cleared. I'm so grateful for the service provided.
Marc Evans
19:33 21 Feb 24
Fantastic service from start to finish. Called the office to explain the issue, they were super friendly and helpful and advised someone would be out in a few hours. Victor arrived within 2 hours and quickly identified the issue. He was very professional and extremely respectful of our property. He kept me informed and talked me through the issue, including showing me everything on the cameras. He was vey clean and tidy and made sure I was completely happy before he left. Excellent service from everyone I dealt with at Drain Surgeons but particularly Victor. Great company, great service, highly recommend!.
Kirsty Maher
13:39 19 Feb 24
Great company from start to finish. From the first phone call, to the job on site they were so professional.Had a small cesspit that needed to be cleared and I was really worried as we live on a farm. There was no need too, super professional and manoeuvred themselves round the farm like a pro.Even the farmer was impressed he didn't have to tow him out and it takes a lot to impress him.
natalie hayes
12:32 18 Feb 24
Very much recommend this company (Ryan & Victor). Firstly in July 2023 Ryan came out as an emergency as our drains were blocked and toilet filling up. We had a young baby and didn’t want to be ripped off but their pricing seemed very reasonable. The company were prompt and helpful and Ryan worked fast to unblock our outside drains and clearly identified the problem. Then in February 2024 my mother had a blocked outside drainage identified on a survey and we suggested she used Drain Surgeons - Victor worked quickly to unblock and fix it. We would use this company again if need be!
Laura
12:39 10 Feb 24
Outstanding service. Very thorough and friendly. Job done quick and efficiently. Thanks to the office staff and Ryan working on-site!!
Kristian Altenkaemper
16:57 12 Jan 24
You think when you buy a new house that the drains should be clear? Well that's not the case in Dubai. I'm very happy that I took the advice of a friend of mine to call up Dean and book an appointment to come check our drains. Extremely educational by sharing knowledge about the system we have and impartial in advising of the correct course of action to be taken regardless of money. Really friendly and professional and I would recommend to anyone who has any issues with their drains to spend their money here! An absolute must!!!
Pete Robinson
03:05 05 Jan 24
Highly recommend Drain Surgeons, they did a fantastic job re-lining our cracked clay pipe using blue light technology. They were polite, efficient, cleaned up after themselves and the staff in the office always helpful and quick to get back to you. We had 3 or 4 quotes to do this job and Drain Surgeons were the best for price and skill and offered blue light technology which no other company quoted us for.They saved us having to dig down and replace a pipe. Thank you, could'nt recommend enough!
Henny Wellington
16:51 04 Jan 24
The team came less than 2 hours after I called, where polite, professional - I am glad I called them. I am not sure it is possible to find anyone better than Drain Surgeons!
AM PA (AA)
15:27 02 Jan 24
This is such a lovely company to deal with from start to finish. Everyone is happy, listens to you and genuinely wants to help. Well done for just being good eggs!
Kate CT
22:25 21 Dec 23
Victor who attended our property was excellent.Went about our problem analytically and even opened up nearby Thames Water drain to check where blockage was.Nice attitude that every problem has a solution.
Gerry Bacon
11:18 21 Dec 23
first class service . would 100% recomend
tim holloway
20:40 18 Nov 23
Very thorough and friendly. Job done quick and efficiently. Thankyou office staff for quick response and understanding.
Doreen Forster
16:39 15 Nov 23
My name is mimi and I had jodi come in to do my drains and I must say he was an absolute delight to have . Talked me through everything and was a pleasure to have him to do the work so proactive and so intelligent I am super pleased with the work he's done . Bravo my dear
M G
12:58 14 Nov 23
Victor did a terrific job with our blocked downpipe which was a lot less straight-forward than it appeared. He identified the problem immediately, explained how he would resolve it & did so with great professionalism. Cleaned everything up afterwards. Would recommend Drain Surgeons. Very impressed.
Andy Trenchard
14:23 14 Oct 23
My knowledge of septjc tanks was minimal. Lots of information given, and a first rate job done.
Timothy Elvin
14:19 03 Oct 23
After locating a blocked drainage system at the retirement development I manage, Drain Surgeons where contacted, attended within an hour, and within 2 hours, job done. Ryan was fantastic, talking me through every step. He took every care not to leave uncovered drains unattended, was polite and courteous with my residents, even offering to carry one residents bags for her. Top job! Would definitely recommend. Thank you.
steve benford
16:59 21 Sep 23
We had a issue with an old drainage system from the moment we moved in and Oliver has been extremely helpful in resolving the problem for us. Drain Surgeons have put in a new treatment plant and soak away. Justin, who lead the team onsite, was very helpful and ensured the work ran smoothly. I would highly recommend this business to anyone and we will only be using Drain Surgeons for all future work.
Charlie W
09:18 21 Sep 23
For the 2nd year running, Drain Surgeons have been fantastic in responding to full sess pit at a holiday home on the Thames. Called Sunday evening and by 9am Monday Dave Hartley the engineer arrived and saved our holiday! Cannot recommend enough, thanks to the Team at Drain Surgeons.
Jon Horton
09:25 10 Jul 23
Ryan did a great job at unblocking our drain. He was polite and professional and talked me through everything. Very impressed with the service we received
Natasha Wright
07:39 05 May 23
Very impressed with the work of the Drain Surgeon engineer.He managed to locate two covers which were hidden beneath dense vegetation. All done with good humour and considerable expertise. Will certainly use them again.
Ken Fitt
19:51 27 Apr 23
Had a major issue with our cesspit, Dean was extremely helpful. He and the boys were knowledgeable and offered differing solutions to obtaining parts to help keep cost down. They were quick to attend and responded quickly to any queries. The whole group are top lads and will get your issue resolved. Really pleased we used them. Thanks again 👍👍👍👍Edit: 2023 - Once again Dean and the boys came up trumps. Top lads and always willing to go the extra mile.
Jason Griffiths
14:42 19 Apr 23
Called this morning for an emergency septic tank draining. Dave the engineer was very friendly and went above and beyond to serve us fast, as we are relocating tomorrow. From the office to the engineers, Drain Surgeons are overall fantastic.
Ada E
14:08 05 Apr 23
Lee is very effective and friendly
wenting liu
17:03 03 Mar 23
Have used DS for several years. Very satisfied with the professional and quality of service they provide. This year my tank was emptied in my absence and there was no evidence they had been. I would not hesitate to recommend them.
Richard Wilding
09:57 19 Feb 23
A big Thank you to Victor Edwards from Drain Surgeons and Thames Water for the amazing Job done in Knaphill, Woking on the 15/02/2022 ; making our area a better place to live.
Elena De Paz
21:00 17 Feb 23
Viktor was polite and efficient. Good job, thank you.
Ross Gow
19:23 13 Feb 23
Victor with a C is great he’s been out to my property twice in the last couple of months and has done a thorough job making sure the property was left in a good state following the clearing of the blockage! Great member to have on the team.
Yasmin Richardson
12:55 30 Jan 23
